IT teams are confronted with varying network issues year round. Today’s enterprise networks face unprecedented demands – recreational traffic like streaming video and music, BYOD and Unified Communications and collaboration tools all contribute to a vast increase in network traffic. The scariest part? Meeting user expectations for quality of experience and guaranteeing investment on business-critical applications.
In this blog, we’ll discuss how to troubleshoot common network issues facing IT teams and how to deliver exceptional quality of experience for your most important applications.
YOU MIGHT ALSO LIKE: 3 Killer Traits of Application Quality of Experience
1. Petrifying Poor Performance
What happens when the C-suite conducts a video conference in the boardroom, the marketing team transfers large source files over SharePoint and the sales team streams baseball in the employee lounge all at the same time? A recipe for disaster. When too much activity and data crosses the network, network congestion occurs and so begins the haunting flood of IT helpdesk tickets. Complaints about long file transfers, choppy video, and dropped calls can really have a frightful effect on organizational efficiency.
By now you know that not all apps are created equal – File sharing and email apps with bandwidth heavy protocols such as CIFS and MAPI are not designed to perform across low latency WAN and techniques like application acceleration simply do not work when it comes to Unified Communications. Keeping users happy with reliable app performance has become much more difficult.
2. Terrifying Traffic
We’re all culprits of contributing to recreational traffic. Whether we stream the latest Ted Talk, listen to Songza or check in on social media, we’ve all done it during business hours. However, we’re also victims. Today’s networks are besieged with recreational Internet use – causing slow response times for business-critical applications and lost productivity across the enterprise.
But what’s even scarier is that YouTube, Facebook, and other social media applications can be used for business strategy one minute and to waste time the next. The key to maintaining a healthy network is to know when this usage turns from strategic to recreational. The last thing IT needs is hocus pocus complaints about not being able to open documents or send emails because recreational apps are bogging down the network.
3. Dreadful Devices
As organizations embrace the digital age, there is an influx of laptops, tablets, and smartphones hopping on and off the corporate network. Employees, customers, and partners expect to be able to use multiple devices in multiple locations to do their job well – and do it productively. They need anywhere, anytime access to business applications, resources, and data. But as you can guess, as your mobile workforce continues to grow it can have a grueling impact on your network resources.
So how do you troubleshoot common network issues?
To ensure the flow of business is uninterrupted, you need a network performance solution that gives you real-time visibility into your network activity. Once you’ve identified which traffic is strategic and which is not, you can create policies that control how much bandwidth is allocated to users, groups, and applications – eliminating unwanted traffic, avoiding costly upgrades and guaranteeing business-critical applications can always be accessed fast and reliably.
Don’t be left looking like you’ve seen a ghost. While poor performing apps, multiple devices, and recreational traffic can be scary – an integrated network performance solution can help identify and resolve problems quickly and deliver reliable user experiences across the organization.