It could be argued that many IT service providers are somewhat set in their ways; running the same tools and processes that have been industry norm for at least a decade; and why not? They’ve always worked until now. However it has become apparent to many in recent years that the environment in which MSPs operate is fast changing…and it’s time to take notice.
Significant changes, most notably Microsoft’s announcement that there will be no further development of Small Business Server (upsetting news for many MSPs for whom SBS has been essential over the years), are paving the way for a new kind of MSP. An MSP which is proactive when it comes to continuing developments in the industry, one that has the ability to adapt to ever changing client needs.
It’s no longer the case that all clients will be running traditional computer systems, as mobile devices become ever popular and cloud services begin to dominate, Windows will soon lose its position as the prevailing platform. MSPs will need to respond if they are to continue to offer their clients a reliable service as well as added protection against the ever increasing security threats these changes bring with them. This is why GFI MAX will soon be offering Mobile Device Management; to enable its customers to proactively manage these changes.
It’s clear that the time has come for MSPs to consider new products, to not only keep up to date with but more importantly be instrumental in developments within the industry and to continually adapt their portfolio of services if they stand any chance of succeeding in today’s business environment. In other words it’s time for MSPs to become Agile.
If you would like to learn how your business can adapt to these changes, check in at MSP insights over the coming months as we take a look at how to become an Agile MSP.